
SHIPPING POLICY
At Soleil Shop by Sami, we prioritize your satisfaction and convenience, which is why we've partnered with USPS Ground Advantage for our shipping services. With this partnership, we ensure that your orders are processed swiftly, and you can expect your products to ship out within 2-5 business days. To enhance your shopping experience, we are pleased to offer free shipping on all orders, allowing you to enjoy our quality products without any additional cost for delivery. Rest assured that our commitment to efficient shipping and affordability is aimed at providing you with a seamless and enjoyable shopping experience. Thank you for choosing Soleil Shop by Sami!
RETURN & EXCHANGE POLICY
At Soleil Shop by Sami, we value your satisfaction and strive to provide you with high-quality products. In the event that you are not completely satisfied with your purchase, we offer a straightforward refund and return policy. You may return any unused and unopened item within 30 days of receiving it for a full refund or exchange. To initiate a return, please contact our customer service team at sami@thesoleilshop.com to obtain a return authorization. Please ensure that the item is in its original packaging and accompanied by the receipt or proof of purchase. Once we receive your returned item, we will process your refund promptly. Please note that shipping charges are non-refundable. We appreciate your trust in Soleil Shop by Sami and are dedicated to making your shopping experience as seamless as possible.